Privacy Policy
Last updated: 9/11/2025
At OmnAPI, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
Account Information:
Name, email address, password, and profile information you provide when creating an account.
Payment Information:
Billing details processed securely through our payment processor (Stripe). We do not store full credit card information.
API Usage Data:
API calls, usage patterns, request/response logs, and performance metrics for service optimization and billing.
Technical Information:
IP addresses, browser information, device identifiers, and session data for security and fraud prevention.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our API services
- Process payments and manage your account credits
- Monitor API usage and enforce rate limits
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and support requests
- Detect, prevent, and address technical issues and fraud
- Analyze usage patterns to improve service performance
- Comply with legal obligations and enforce our terms
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- Service Providers: Trusted partners who assist in operating our platform (e.g., payment processing, email delivery)
- Legal Requirements: When required by law, court order, or government regulation
- Business Protection: To protect our rights, property, or safety, or that of our users
- Business Transfers: In connection with any merger, acquisition, or asset sale
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption in transit and at rest using industry-standard protocols
- Secure authentication and session management
- Regular security audits and monitoring
- Access controls and employee training
- Cloudflare's global edge security infrastructure
However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain security and fraud prevention records
API usage logs are typically retained for 90 days for billing and support purposes.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing activities
To exercise these rights, please contact us at privacy@omnapi.com with your request and account information.
7. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication and session management
- Remembering your preferences and settings
- Analytics and performance monitoring
- Security and fraud prevention
You can control cookies through your browser settings, but disabling them may affect service functionality.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@omnapi.com
Support: support@omnapi.com
General: hello@omnapi.com